Four Forms in TransactionDesk Exhibit Programming Errors
Incident Report for NNRMLS
Identified
Four forms in TransactionDesk are exhibiting programming errors on their signature pages.
*Both the "Property Management Drug Free Housing Addendum" and the "Owner/Tenant Drug Free Housing Addendum" exhibit the following autofill errors: The "Managing Licensee’s License #" field populates with the “Selling Agent,” and the [managing] "Brokers Name" field populates with the “Selling Broker.” This is not the intended autofill behavior for these signature lines.
*The "Exclusive Right to Sell Contract" form exhibits the following autofill error on all four Seller signature lines on page 5: The field that is intended to place the seller's printed name below the signature line currently places the seller's name printed name on top of the signature line thereby leaving half the space for the actual signature.
*The "Duties Owed by a Nevada Real Estate Licensee" form exhibits the following autofill errors: a. The fields that appear at the bottom of the form that are intended to place the seller's and the buyer's printed name below the signature line currently places the seller's and/or buyer's name printed name on top of the signature line, thereby leaving half the space for the actual signature. b. At the top of the Duties Owed form, several of the fields intended to auto-populate (from contacts) are not auto-populating correctly.

Sierra Nevada REALTORS® is working with Lone Wolf (parent company of TransactionDesk) to resolve these programming errors, and NNRMLS will continue to monitor the issue and post updates here as we receive them. Click Subscribe to Updates to receive text and email updates as we post them. (During regular business hours, contact NNRMLS for support at (775) 823-8838. For after-hours support, contact TransactionDesk at 800-668-8768.)
Posted Feb 09, 2024 - 16:51 PST
This incident affects: TransactionDesk.