Investigating - Supra has identified an issue affecting wireless updates. Some users are unable to update their key in the eKEY app. If you are experiencing this issue, you must reset the eKEY app by following these steps:
Tap on “MORE” in the lower right-hand corner of the eKEY app home screen.
Choose "ABOUT eKEY APP" at the top of the menu.
On the next screen, tap on "RESET AUTHORIZATION."
Tap on the red button that says "YES, RESET AUTHORIZATION" to confirm.
Follow the prompts to obtain an authorization code and activate your key.
Thank you for your patience,
Supra Support Team & NNRMLS Teams
Nov 02, 2022 - 15:54 PDT
Tap on “MORE” in the lower right-hand corner of the eKEY app home screen.
Choose "ABOUT eKEY APP" at the top of the menu.
On the next screen, tap on "RESET AUTHORIZATION."
Tap on the red button that says "YES, RESET AUTHORIZATION" to confirm.
Follow the prompts to obtain an authorization code and activate your key.
Thank you for your patience,
Supra Support Team & NNRMLS Teams
Nov 02, 2022 - 15:54 PDT
About This Site
Thank you for visiting the NNRMLS status page. Below you can see the current status as well as a 90 day back view for each of our services. You can also find current or historical incidents and maintenance below the listed services. If you are encountering an issue that is not listed in the incident section please call us at 775-823-8838.
NNRMLS Member Launchpad
?
Operational
Paragon
?
Operational
TransactionDesk
?
Operational
Phone Systems
?
Operational
NNRMLS Member Website
?
Operational
NNRMLS Website
?
Operational
Trakstar - On-Demand Training
?
Operational
Homesnap
Operational
ShowingTime
Operational
Cloud CMA
?
Operational
Supra
?
Degraded Performance
MLS Pay
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
POSTPONED Scheduled ShowingTime Maintenance
Nov 14, 2022 21:00 - Nov 15, 2022 02:00 PST
The following scheduled maintenance has been postponed. We will post the new date and time as soon as possible.
ShowingTime will be conducting routine maintenance on Monday, Nov. 14, 2022, between 10 a.m. PST - 2 p.m. PST.
During this time, you may experience a brief interruption to your ShowingTime showing services. Though we anticipate that any disruption would last only a few minutes, we nevertheless encourage you to adjust your usage of your ShowingTime services to accommodate this planned maintenance.
Click subscribe to updates for real-time reporting of this event.
If you have any questions, feel free to reach out to the NNRMLS support team at support@nnrmls.com.
Posted on Nov 14, 2022 - 10:00 PST
ShowingTime will be conducting routine maintenance on Monday, Nov. 14, 2022, between 10 a.m. PST - 2 p.m. PST.
During this time, you may experience a brief interruption to your ShowingTime showing services. Though we anticipate that any disruption would last only a few minutes, we nevertheless encourage you to adjust your usage of your ShowingTime services to accommodate this planned maintenance.
Click subscribe to updates for real-time reporting of this event.
If you have any questions, feel free to reach out to the NNRMLS support team at support@nnrmls.com.
Posted on Nov 14, 2022 - 10:00 PST