Investigating - Supra has identified an issue affecting wireless updates. Some users are unable to update their key in the eKEY app. If you are experiencing this issue, you must reset the eKEY app by following these steps:
Tap on “MORE” in the lower right-hand corner of the eKEY app home screen.
Choose "ABOUT eKEY APP" at the top of the menu.
On the next screen, tap on "RESET AUTHORIZATION."
Tap on the red button that says "YES, RESET AUTHORIZATION" to confirm.
Follow the prompts to obtain an authorization code and activate your key.
Thank you for your patience,
Supra Support Team & NNRMLS Teams
Nov 02, 2022 - 15:54 PDT
Tap on “MORE” in the lower right-hand corner of the eKEY app home screen.
Choose "ABOUT eKEY APP" at the top of the menu.
On the next screen, tap on "RESET AUTHORIZATION."
Tap on the red button that says "YES, RESET AUTHORIZATION" to confirm.
Follow the prompts to obtain an authorization code and activate your key.
Thank you for your patience,
Supra Support Team & NNRMLS Teams
Nov 02, 2022 - 15:54 PDT
About This Site
Thank you for visiting the NNRMLS status page. Below you can see the current status as well as a 90 day back view for each of our services. You can also find current or historical incidents and maintenance below the listed services. If you are encountering an issue that is not listed in the incident section please call us at 775-823-8838.
NNRMLS Member Launchpad
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Operational
Paragon
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Operational
TransactionDesk
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Operational
Phone Systems
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Operational
NNRMLS Member Website
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Operational
NNRMLS Website
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Operational
Trakstar - On-Demand Training
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Operational
Homesnap
Operational
ShowingTime
Operational
Cloud CMA
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Operational
Supra
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Operational
MLS Pay
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Chargebee Infrastructure Maintenance Could Impact MLS Pay
Apr 15, 2023 21:30 - Apr 16, 2023 00:30 PDT
Chargebee Infrastructure Maintenance Could Impact MLS Pay
Chargebee, the vendor NNRMLS uses to power its MLS Pay service will perform scheduled infrastructure maintenance in its US data center starting April 15 at 9:30 pm and concluding on April 16 at 12:30 am. During this maintenance window your ability to access NNRMLS' MLS Pay service may be affected.
Please plan accordingly. Subscribe to updates from this page to follow this maintenance event in real-time.
Posted on Mar 29, 2023 - 11:33 PDT
Chargebee, the vendor NNRMLS uses to power its MLS Pay service will perform scheduled infrastructure maintenance in its US data center starting April 15 at 9:30 pm and concluding on April 16 at 12:30 am. During this maintenance window your ability to access NNRMLS' MLS Pay service may be affected.
Please plan accordingly. Subscribe to updates from this page to follow this maintenance event in real-time.
Posted on Mar 29, 2023 - 11:33 PDT